FAQ

1. How do I place an order?

To place an order for our delicious bake sale items, simply visit our website, More Than Vanilla, and navigate to the "Order Now" section. From there, you can browse through our selection of treats and add your desired items to your cart. Follow the prompts to complete your order securely.

2. Can I place a custom order?

Absolutely! At More Than Vanilla, we love accommodating custom orders. If you have specific preferences or dietary restrictions, please reach out to us via email or phone, and we'll work with you to create the perfect baked goods for your needs.

3. How far in advance should I place my order?

We recommend placing your order at least 7 days in advance to ensure that we have enough time to prepare your treats to perfection. For larger orders or custom requests, we appreciate as much advance notice as possible.

4. Do you offer delivery or pickup options?

Yes, we offer both delivery and pickup options for your convenience. During the checkout process, you can select your preferred delivery date and time or choose to pick up your order from our location. Delivery may be subject to availability and additional fees.

5. What payment methods do you accept?

We accept various payment methods, including credit/debit cards and online payment platforms. All payments are processed securely to ensure the safety of your personal information.

6. Can I cancel or modify my order after it's been placed?

We understand that plans can change, but unfortunately, we're unable to accommodate cancellations or modifications to orders once they've been placed. However, if you have any concerns or special circumstances, please don't hesitate to contact us, and we'll do our best to assist you.

7. Are your bake sale items suitable for dietary restrictions?

Yes, we offer a variety of options to accommodate various dietary restrictions, including gluten-free, vegan, and nut-free options. However, please note that while we take every precaution to prevent cross-contamination, our kitchen handles allergens, so we cannot guarantee 100% allergen-free products.

8. Do you offer discounts for large orders or nonprofit organizations?

We're happy to discuss discounts for large orders or nonprofit organizations on a case-by-case basis. Please reach out to us directly with details about your order or organization, and we'll do our best to accommodate your needs.

9. What if I have additional questions or concerns?

If you have any additional questions or concerns that aren't addressed here, please don't hesitate to contact us via email at morethanvanilla1@yahoo.com. Our friendly team is here to assist you and ensure that your experience with More Than Vanilla is nothing short of delightful.